Frequently Asked Questions
What is your cancellation policy?
Cancellation policies vary by property and booking platform. Most of our cabins offer flexible cancellation up to 7 days before arrival. Please check the specific property listing for exact terms.
What time is check-in and check-out?
Standard check-in is 4:00 PM and check-out is 11:00 AM. Early check-in and late check-out may be available depending on the property's availability. Please contact us to request.
Are pets allowed?
Pet policies vary by cabin. Some properties welcome pets with additional fees. Please check the specific property listing or contact us for details.
Do your cabins have Wi-Fi?
Most of our cabins are equipped with high-speed internet. Please verify with the property listing or contact us if you need this amenity confirmed.
What's included in the rental?
Each cabin includes basic furnishings, kitchen appliances, bathrooms, utilities, and linens. Many also feature hot tubs, fireplaces, decks, and outdoor amenities. Check the property description for a complete amenity list.
Can I book multiple cabins for a large group?
Absolutely! We recommend contacting us directly to arrange multiple properties for your group. We can often offer special rates and coordinate check-ins/check-outs.
What are the benefits of booking direct?
By booking directly through our site, you get the best available rates (up to 15% savings vs. OTA fees), direct support from our team, and first access to special deals and loyalty discounts.
How far is Hochatown from major cities?
Broken Bow is approximately 2 hours from Dallas, 1.5 hours from Oklahoma City, and 45 minutes from Ardmore, OK. It's a scenic mountain destination in southeastern Oklahoma.
What activities are available nearby?
Popular activities include hiking (Hochatown State Park), lake activities (Lake Oolagah), horseback riding, fishing, picnicking, dining, and shopping in downtown Broken Bow. Many cabins also feature hot tubs and scenic views.
Do you offer loyalty rewards?
Yes! Repeat guests receive exclusive discounts on future bookings. Ask us about our loyalty program when you check in or contact us after your first stay.
Is there a minimum stay requirement?
Most properties have flexible minimum stay requirements (often 1-2 nights), though some may require longer stays during peak seasons. Check individual listings for details.
How do I contact you with questions?
You can reach us via our contact page, call our Main Office at (405) 252-9851 or Booking Support at (580) 407-4701, or email info@hochatowncabinsllc.com. We typically respond within 24 hours.